- ...Descriptif du poste As a Customer Service Representative with HCL Technologies, you will be the first point of contact for supply and demand related customer support inquiries for our Spanish speaking stakeholders. Manage incoming client contacts and escalations...
- ...aiming to ensure efficient and effective process of: Contract set up reflecting the correct and agreed contract attributes Proper customer identification Accurate billing activity Dispute management and Customer care The position holder main tasks & activities...
- Descriptif du poste Leveren van uitstekende klantenondersteuning in het Nederlands en Engels via telefoon, e-mail of chat. Behandelen van vragen over zendingen, levertijden en logistieke processen. Samenwerken met interne logistieke en operationele teams om problemen...
- ...Taakomschrijving FOUNDEVER is op zoek naar gemotiveerde customer contact agents voor een gerenommeerd telecommunicatiebedrijf. Bij FOUNDEVER Rabat (Marokko) krijg je nu de kans om te werken in een uitdagend project! Als lid van een jong Nederlandstalig team profiteert...
- ...Descriptif du poste Join our team and contribute to the administrative and financial management of our English-speaking customers! As a Customer Advisor, you will be responsible for the following operations: - Collection management for English-speaking customers,...
- ...throughout the decolonization journey. Team Structure: You will work closely with a multidisciplinary team, including cultural advisors, project managers, and organizational leaders. Ideal Profile : The ideal candidate will possess a blend of educational background...
- ...within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent Required Experience: Unclear Seniority...
- Beschreibung der Stelle Unser multinationales Unternehmen stellt Kundendienstmitarbeiter ein die im Auftrag eines unserer Kunden Anrufe entgegennehmen. Ihre Aufgaben sind wie folgt: Sicherstellen dass die Anrufe und E-Mails der Kunden ordnungsgemäß bearbeitet...
- ...Job description As a Customer Care Agent you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions complaints requests for advice and support; technical support request level 1) As customer service...
- ...Description Voor een internationale energieonderneming die actief is op de Belgische markt gaan wij op zoek naar Nederlandstalige Customer Advisors!! Je komt terecht in een bedrijf van Belgische origine in de bruisende stad Casablanca. Naast werken wordt er ook ruimte...
- ...within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent Required Experience: Unclear Seniority...
- Job Description Notre multinationale recrute des chargé(e)s de clientèle pour le service clientèle Au sein d'une équipe jeune et dynamique vous aurez pour mission: Conseiller et recommander aux clients les forfaits et les plans qui conviennent le mieux à leurs...
- ...As a Bilingual Customer Care Agent you will manage incoming calls and emails in both English and French ensuring an exceptional customer experience in every interaction. Your primary responsibility is to provide accurate information handle inquiries and complaints and...
- ...Role Environment ~2 sites with approximately 700 employees , including support and management functions. ~ Around 200 advisors on-site simultaneously, with the remainder working remotely. ~ Portfolio of 12 client accounts in production, covering diverse industries...
- ...closely with the Engagement Director and other senior leaders to align digital strategies with organizational priorities. Act as a key advisor on digital trends and their implications for Greenpeace MENA. ADDITIONAL RESPONSIBILITIES : Perform any other duties as...
- ...compliance with internal policies and regulatory standards. Meet and exceed individual and team performance objectives, including customer satisfaction, advisory targets, and service quality metrics. Maintain up-to-date knowledge of the bank’s products, promotions,...
- ...poste Foundever, per conto di un importante brand internazionale nel settore retail sportivo e fashion, è alla ricerca di Customer Service Advisor di lingua italiana per attività di ricezione chiamate presso il nostro ufficio dinamico e multiculturale a Rabat....
- ...Job description / Role We are seeking detail-oriented and observant Mystery Shoppers to evaluate the customer experience across a variety of retail and service outlets in Morocco. This role involves visiting stores or engaging with services anonymously to assess service...
- ...Descriptif du poste Are you passionate about customer care and motivated by meaningful work that makes a real impact? Join a leading... ...reliable, high-quality support. As a Bilingual Customer Advisor (French/English), you will represent a trusted global brand and...
- ...Responsibilities: Update and utilize our proprietary, customized Salesforce CRM to track relationships Engage social media platforms, including X, Facebook, Instagram, LinkedIn, Pinterest Create content for our social media platforms Writing newsletters and...
- ...trainers and team leaders to help you succeed in your mission. Profil Recherché Can you say yes to the following? • Are you customer-oriented? • Are you comfortable communicating French, both spoken and written? • Are you looking for a position that evolves and...
- ...Tasks: • To maintain high login Efficiency (Availability) for customers. • To provide level 1 remote desktop support to resolve... ...regulatory requirements and company policies. • To ensure positive customer experience and CSAT through First Call Resolution and minimum...
- ...You communicate clearly and genuinely, and you enjoy helping others . Nice to have experience with: React MySQL Customer support What You'll Do Deliver new features and strengthen existing components. Support WPML clients and solve technical...
- ...Descriptif du poste Are you passionate about sales and customer service? Do you speak English and French fluently? Join our call center team as a Sales Advisor and help us support the Canadian market for TELUS! Profil Recherché Fluency in English and French...
- ...enough about us, let's talk about you! As a Private Client Advisor , you’ll be an ambassador for H&P by establishing and strengthening... ...converting leads into client cases by delivering exceptional customer service, providing a premier onboarding experience, and...
- ...Nous sommes à la recherche d'un Medical Advisor sur la ville de Casablanca. Missions : Assurer l’élaboration des programmes de formations médicales liés aux produits de Bottu. Assurer l’animation des formations destinées à toute la force de vente dans les meilleures...
- ...Responsibilities Develop, customize, and maintain Zoho applications including Zoho CRM, Creator, and Zoho Flow Build and optimize workflows, custom functions, scripts, and integrations to meet business needs Integrate Zoho with third-party tools and APIs to automate...
- ...Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build...
- ...Customer Analyst Tangier TFZ ES Plant Driving the future of automotive. Were Lear For You. Company Overview Lear a global automotive technology leader in Seating and E-Systems enables superior in-vehicle experiences for consumers around the world...
- ...apply known solutions or escalate to specialized teams. Update incident logs and knowledge base in line with ITIL standards. Customer Engagement & Service Coordination Act as the SPOC for all local IT issues, ensuring user needs are understood and addressed....
Emploi Customer advisor Maroc
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