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- ...rapport with guests maintaining good customer relationship. To monitor operating supplies and reduce spoilage and wastage. To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure...
- ...improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the...
- ...support in escalation topics from projects /quality complaints Escalates according to defined escalation paths Provides regular reports to respective superior or customer project team Is responsible for People Management of the area of responsibility (resource...
- ...improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the...
- ...record of achieving targets and managing teams Excellent communication and leadership skills Fluent in French Strong reporting and organizational skills What We Offer: Competitive salary + attractive commission structure Career growth...
- ...competitor activities, market trends, travel patterns, and seasonal demands relevant to Agadir and Moroccan tourism. Provide periodic reports, forecasts, and strategic recommendations to the DOSM. Ensure alignment with Accor global sales strategies and participate in...