Les résultats de la recherche: 30 offres d'emploi
...Nous recherchons des Standardistes en Réception motivées pour une prise de poste en réception d'appels.
Missions :
Répondre aux appels téléphoniques reçus de la part des clients francophones
Écouter attentivement les demandes des clients et répondre à leurs...
...typeFull time posted onPosted 30+ Days Ago Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career...
...aspects of food and beverage operations, with a focus on delivering exceptional service, controlling costs, and maintaining high standards of quality and safety.
RESPONSIBILITIES
Satisfying guest needs and exceeding their expectations by projecting a positive hotel...
...maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and...
...company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak...
...sans s’y limiter :
Proposer constamment un service professionnel, amical et agréable ;
Contrôler les chambres en fonction des standards de l’hôtel ;
Appliquer les standards LQA techniques et émotionnels ;
Veiller au maintien des Standards relatifs au personnel...
...personnel des étages aux personnes concernées
Répondre aux demandes et réclamations des clients
Respecter et faire respecter les standards de qualité, d’hygiène et de sécurité en vigueur.
Profil recherché pour le poste : Gouvernante d'Étage
De formation Hôtelière...
...en charge des tâches suivantes :
Participer à la conception d’une carte des boissons et à son actualisation ;
Appliquer les standards du groupe Moma ;
Prendre les commandes et proposer des choix en fonction des mets consommés ;
Développer une politique commerciale...
...service professionnel, avenant et attachant ;
Diriger et superviser le fonctionnement quotidien du département et s’assurer que les standards de service sont respectés ;
Gérer les problèmes des clients et réagir rapidement, consigner et avertir les secteurs concernés ;...
...maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak...
...professional, friendly, warm and engaging service Be available for Guests at all times as a point of contact Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station Plays vital part in the...
...Maintain all Hotel Guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
Establish standards and guidelines to ensure total Guest satisfaction and team productivity in compliance with SOPs
Supervise training...
...and checking in guests, making dining and entertainment arrangements and keeping guest rooms and suites up to the hotel and guest standards.
Ultimately, you will help us provide the best possible experience for our guests during their stay.
Qualifications
We...
...security of the recreation areas (kids club, spa and Bodyline and all animations areas)
Carry out duty management shifts to the Hotel standard and according to the schedule set by
t he Executive Office
Operate in a safe and environmentally friendly way to protect...
...Housekeeping responsibilities
Managing housekeeping team
Quality control of housekeeping, in particular to ensure rooms meet standards before check-in
Overseeing housekeeping in common areas
Training and induction of new housekeeping staff
Ordering housekeeping...
...besoins concrets et immédiats Niveau B1 (intermédiaire): -Comprendre les points essentiels d'une discussion quand un langage clair et standard est utilisé, -Être autonome dans la plupart des situations rencontrées, -Pouvoir produire un discours simple et cohérent sur des...
...Frequently tour through all Kitchens, Stores and other food production facilities ensuring the
highest possible hygiene and maintenance standards
· Frequently tour of the dining outlets and related areas to assure the well being of all guests by
maintaining a close...
...fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management...
...of regular guests
Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
Be actively involved in the outlets promotional activities
Skills
You should be a college / university degree graduate with...
...as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration,...
