GENESYS Architect (M/F)

AFRICASHORE

We are looking for GENESYS Architect profiles / CVs to share with our clients for their future recruitment campaigns.

 

Mission:

  • Deep and relevant expertise on Genesis Cloud services, along with contact center industry experience.
  • Be the direct point of technical contact to provide high-quality consultancy for Genesys solutions to customers.
  • Develop and maintain integration and Cloud solutions.
  • Knowledge and experience on Cloud computing models (IaaS, PaaS, and SaaS).
  • Experience with software development and one or more development or scripting languages (e.g. Java. Golang, Python, JavaScript, TypeScript, Bash, PowerShell).
  • Self-starter with deep hands-on work experience with production implementations on public Cloudproviders within large enterprises.
  • Design, create and/or troubleshoot and support Genesys products.
  • Develop, maintain, implement and support complex Contact Centre solutions involving web services.
  • Contribute to the solution architectural design, amongst other disaster recovery and high availability.
  • Automation of deployment and migration tasks.

Profil recherché pour le poste : GENESYS Architect (M/F)

  • Bachelors degree in Cloud Computing or related.
  • 5+ years of technical experience working on Genesis Cloud Services and contact center.
  • Any relevant certifications in VMware, Network, Security will be added advantage.
  • Genesis Cloud certifications.
  • Experience with Genesys Routing (IRD/URS).
  • Experience with Genesys Composer & ORS.
  • Hands on experience with design & development of routing strategies.
  • Hands on experience with focus on various Genesys technologies & solutions.
  • Network and system knowledge are essential.
  • Understand of the system architecture. Given a requirement be able to come up with the architecture, ability to suggest solutions and identify loopholes in system. Need to have holistic view of system -and develop effective solutions.
  • Plan, scope, size, architect, design, prototype and engineer Genesys framework components.

Critères de l'annonce pour le poste : GENESYS Architect (M/F)

Métier : Informatique, nouvelles technologies
Secteur d´activité : Informatique, SSII, Internet
Type de contrat : CDI, CDD, Freelance
Région : Agadir, Béni Mellal-Khénifra, Casablanca-Mohammedia, Dakhla, Errachidia, Fès, Guelmim, Laâyoune, Marrakech-Safi, Meknès, Oujda, Rabat-Salé-Kénitra, Settat, Tanger-Tétouan-Al Hoceïma, International
Ville : / Travail En Remote
Niveau d'expérience : Expérience entre 5 ans et 10 ans
Niveau d'études : Bac+3
Nombre de poste(s) : 20
L'offre d'emploi a été publiée 6 days ago

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