Program Manager - Senior

votre rôle

About the Role

We are looking for an experienced and dynamic Transverse Program Manager to lead strategic cross-functional programs, drive communication efforts, and support global governance within our Telco Cloud transformation journey. The person will have an additional role as the site lead for the Telco cloud team based in Morocco.

This role is a hybrid position:
- 50% PMO: Establishing governance, driving alignment, and ensuring project execution across a portfolio of initiatives.
- 15% Communication: Structuring and leading internal communication strategies to improve visibility, engagement, and coordination.
- 25% Global Program Management: Leading complex programs with a transformational impact across multiple technical domains.

10% Site Lead for Telco Cloud Team in Morocco.

You will engage with multicultural teams based in the US, Brazil, Morocco, Egypt, France, and Slovakia. English is mandatory.

Job Description

Project & Program Management

- Manage transverse projects migration and infra optimization.

- Support other managers in building processes for customers projects on-boarding.

- Optimize processes to streamline our projects delivery and define and ensure compliance with delivery lead times.

- Define roles, responsibilities, and workflows across teams.
- Manage end-to-end planning: lead times, capacity, dependencies, and risk mitigation.
- Drive industrialization and automation efforts in product delivery.

Strategic Communications

- Develop internal communication plans to enhance transparency and collaboration.
- Create high-impact content: presentations, reports, dashboards.
- Act as a communication bridge between global teams and top management.

- Support on different communication events (webinar, sharing session, all hands, external events, etc.). 

Transformation & Innovation

- Contribute to the strategy and roadmap for Telco Cloud transformation.
- Identify improvement opportunities, challenge the status quo, and foster innovation.
- Support capacity management and cost optimization initiatives in a competitive market.

- Drive operational excellence and lead digital transformation initiatives.

Site Lead for Telco Cloud Team in Morocco

Additional Mission: Site Lead for Telco Cloud Team in Morocco
The selected candidate will also act as the Site Lead for the Telco Cloud team based in Morocco. This team includes members from various Telco Cloud sub-teams.  As Site Lead, the person will:

• Ensure regular coordination with the team managers based in France regarding activities and priorities,
• Foster team spirit and cohesion across the different local teams,
• Support employee well-being and engagement,
• Animate and connect the teams through local initiatives and communication,
• Identify local talents and key competencies,
• Support recruitment efforts by identifying suitable profiles to join the Telco Cloud organization.

Dimensions

• People Management:
  • Site Lead for Telco cloud headcounts in Morocco.
• Financial:
  • does not have individual budget.

votre profil

Key Skills, Knowledge and Abilities

Project & PMO Skills

- Experience with Agile, V-cycle, hybrid models, and continuous improvement.
- Proficiency in structuring and executing strategic projects: timelines, effort, cost, risk.

Technical & Business Acumen

- knowledge of cloud technologies, network services, and infrastructure.
- Familiarity with B2B and wholesale business models and their technical implications.

Communication & Collaboration

- Good written and verbal communication skills in English (mandatory).
- Strong interpersonal skills; capable of energizing, aligning, and motivating teams across cultures and time zones.
- Able to be diplomatic yet assertive, balancing empathy with execution.

Site Leadership & Team Engagement

- Proven ability to act as a local leader: representing the organization on-site and fostering a strong team identity.

- Skilled in building community and driving engagement across diverse teams.

- Experience in employee well-being support, conflict resolution, and people care initiatives.

- Ability to connect individuals across different teams, creating synergy and sharing best practices.

- Talent spotting: able to identify potential, assess capabilities, and support career development.

- Comfortable organizing and facilitating team events, knowledge-sharing sessions, and informal rituals to build culture.

Mindset & Drive

- Strategic thinker with a transformation mindset.
- Creative, open-minded, and able to think outside the box.
- Strong sense of ownership and initiative: "get-things-done" attitude.

Nice to Have

• Experience working in matrixed, international organizations.
• Familiarity with cloud-native solutions, automation, and DevOps culture.

Qualifications, Education and Certifications

Education:

• Engineering Degree

Certifications:

• PMP, Safe, agile

le plus de l'offre

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange 
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
• Reward programs: Employee Referral Program, Change Maker Awards

entité

Hosted Wholesale OINIS

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business