Senior Product Designer

votre rôle

Your role

The Digital department is part of the Products & Marketing entity of Orange Business (OB). We are committed to driving a breakthrough transformation process to establish and develop a full user-centric culture. Our digital platforms aim to deliver a full end to end customer experience, from onboarding to selfcare, offering a best-in-class product and service discovery, ordering and handling (service management, invoicing, incident management, etc)

The Senior Product Designer will hence contribute to improve the customer journeys and their key moments in the development of business offers and projects.  You will deploy collaborative design and ensure a data driven approach. You daily work will be on  dedicated agile frameworks - SAFE, features teams – and you will interlock with Business and Product Owners as well as Developers and Architects. 

• To define the strategy and produce digital journeys for major clients on B2B sector
• To be responsible for the discovery, definition, prototyping and implementation phases of the Design approach
• To play an evangelist role within the team and the company
• To support the upskilling of junior and experienced profiles on  user research, experience and interface
• To ensure the consistency of the various OB digital spaces and the customer journeys entrusted to you

votre profil

Your profile 

• You have 5 to 6 years of experience in product design in an agency or service company with a strong digital culture and multidisciplinary teams
• You are autonomous and know how to work in a collaborative environment with different professions and in complex / transforming organizations
• You have solid skills in interaction design, knowledge of user-centered design methodologies
• You master animation techniques (creative workshops, card sorting, collaborative design.
• You have experience in running customer tests
• You are used to sharing your work at all levels: operational and decision-makers
• You are used to leading a team within a project
• You are fluent in English

le plus de l'offre

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange 
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
• Reward programs: Employee Referral Program, Change Maker Awards

entité

Products and Marketing

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business