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- ...Descriptif du poste Descriptif du poste• Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims). • Analyze the customer's request and offer an appropriate solution. • Take charge of the customer's...
- ...calls from French and English-speaking customers. • Handling order-related queries (placing... ..., cancelling). • Providing personalised customer support throughout the order cycle. •... ...Good knowledge of telecoms products or services (boxes, SIM cards, subscriptions, etc.)....
- ...Descriptif du poste Manage and respond to customer inquiries via phone, email, and chat in both French and English. Provide accurate information about products and services. Resolve customer issues promptly and efficiently. Maintain customer records and update...
- ...reflecting the correct and agreed contract attributes Proper customer identification Accurate billing activity Dispute... ...calls, e-mail, system queries, fax from customers on a daily basis. Participates in meetings/conference calls with Client representatives
- ...Descriptif du poste Help customers in both French and English with care and professionalism... ...other departments to quickly resolve customer needs Profil Recherché Comfortable... ..., positive attitude Previous customer service experience is a must Able to juggle...
MAD 6000 per month
...is a fast-growing company specializing in replacement management through an innovative digital platform. Committed to service excellence and customer satisfaction, BeLOCUM relies on dedicated teams and efficient processes to deliver a high-quality customer experience....- ...We are looking for a proactive Customer Service Representative to join our team. This role involves handling client requests through inbound calls, scheduling appointments, and performing option activations in an outbound capacity. It combines administrative support with...
- ...aventure passionnante. Description du poste Vous souhaitez rejoindre une entreprise dynamique et offrir un service client de qualité ? JYSK recrute un Customer Service Supporter pour renforcer son équipe et assurer une expérience client exceptionnelle. En tant que...
- ...people. The British Council is seeking a dynamic and dedicated Customer Service and Sales Officer to join our team in Casablanca Morocco.... ...under representation and encourage applicants from under-represented groups in particular but not exclusively on grounds of...
- ...financial needs and provide tailored advice on bank products and services. Recommend appropriate banking solutions such as chequing and... ...exceed individual and team performance objectives, including customer satisfaction, advisory targets, and service quality metrics....
- ...Job description As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1) As customer service...
- ...Center experience a plus Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent...
- ...Center experience a plus Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent...
- ...Social Media | Customer Service | Community Manager | Global team | Remote | Morocco BE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS! BrickBrands is in the business of providing 24/7 brand protection, positive brand sentiment and overall increased...
- Beschreibung der Stelle Unser multinationales Unternehmen stellt Kundendienstmitarbeiter ein, die im Auftrag eines unserer Kunden Anrufe entgegennehmen. Ihre Aufgaben sind wie folgt: Sicherstellen, dass die Anrufe und E-Mails der Kunden ordnungsgemäß bearbeitet...
- ...Taakomschrijving FOUNDEVER is op zoek naar gemotiveerde customer contact agents voor een gerenommeerd telecommunicatiebedrijf.... ...contact organisatie. Noem ons een callcenter, noem ons een customer service center: het maakt ons niet zoveel uit. Wij vinden het gaaf om onze...
- ...As a Bilingual Customer Care Agent, you will manage incoming calls and emails in both English... ...professionalism, empathy, and efficiency. As customer service is central to our company’s success, you will play a key role in representing the brand and upholding a high standard of...
- ...Responsabilité Suivi des offres Service et des bons de commande (BC) Facturation Service & préparation des livraisons. Accueil et support client. Organisation des missions techniciens Création des bons de commande internes Vérification des notes de frais...
- ...Job Description Notre multinationale recrute des chargé(e)s de clientèle pour le service clientèle Au sein d'une équipe jeune et dynamique vous aurez pour mission: Conseiller et recommander aux clients les forfaits et les plans qui conviennent le mieux à leurs...
MAD 6500 per month
...Descriptif du poste Answer calls, emails from English-speaking customers. Provide clear, professional, and friendly support.... ...é Fluent English with a UK/British accent (essential). Customer service or call center experience is a plus. Good communication, patience...- ...operations in eight countries. They were founded in 2001, and provide services in many countries around the world. They employ over 62... ...Responsibilities:You will be responsible for delivering top-notch customer service. You will be in touch with existing customers and will...
- Descriptif du poste Leveren van uitstekende klantenondersteuning in het Nederlands en Engels via telefoon, e-mail of chat. Behandelen van vragen over zendingen, levertijden en logistieke processen. Samenwerken met interne logistieke en operationele teams om problemen...
- ...commercialisation et la promotion des produits (Internet, téléphonie fixe et télévision) - Conseiller les clients sur l’ensemble des services et produits proposés - Proposer des offres d’upgrade après une analyse approfondie des besoins et du profil du client...
- ...missions will be as follows: • Detecting our customers' needs in order to provide them with the right solution; • Developing the customer portfolio; • Marketing and promoting... ...sales; • Being able to advise customers on services & products; • Being able to propose UPGRADE...
- ...Join a leading global outsourcing and customer service company based in Morocco, known for providing exceptional customer experience solutions across various industries. With a strong presence in over a dozen countries, this dynamic company offers a collaborative work...
- ...Summary of the Role As a Customer Service Agent you will be the first point of contact for users across many platforms responding to customer queries and providing support about the clients products. You will help maintain a positive brand presence by moderating and...
- ...environment? Would you like to work with an international team, based in beautiful Casablanca? Are you focused on customer experience and delivering qualitative services? This is your chance! Want to take the next step and start this new adventure? Take a look at this job...
- ...is op de Belgische markt gaan wij op zoek naar Nederlandstalige Customer Advisors!! Je komt terecht in een bedrijf van Belgische origine... ...afhandeling en opvolging en biedt de klanten een service van hoge kwaliteit. Je krijgt complexe vragen voorgeschoteld en...
- ...Commerciaux Bilingues (FR/EN) dynamiques et motivés pour rejoindre notre équipe. Votre mission principale sera d’assurer un excellent service client, de fidéliser nos clients existants et de développer les ventes grâce à vos compétences en communication et en persuasion....
- ...trainers and team leaders to help you succeed in your mission. Profil Recherché Can you say yes to the following? • Are you customer-oriented? • Are you comfortable communicating French, both spoken and written? • Are you looking for a position that evolves and...