- ...Descriptif du poste As a Customer Service Representative with HCL Technologies, you will be the first point of contact for supply and demand related customer support inquiries for our Spanish speaking stakeholders. Manage incoming client contacts and escalations...
- ...Tasks: • To maintain high login Efficiency (Availability) for customers. • To provide level 1 remote desktop support to resolve... ...regulatory requirements and company policies. • To ensure positive customer experience and CSAT through First Call Resolution and minimum...
- ...aiming to ensure efficient and effective process of: Contract set up reflecting the correct and agreed contract attributes Proper customer identification Accurate billing activity Dispute management and Customer care The position holder main tasks & activities...
- Descriptif du poste Leveren van uitstekende klantenondersteuning in het Nederlands en Engels via telefoon, e-mail of chat. Behandelen van vragen over zendingen, levertijden en logistieke processen. Samenwerken met interne logistieke en operationele teams om problemen...
- ...Job description / Role We are seeking detail-oriented and observant Mystery Shoppers to evaluate the customer experience across a variety of retail and service outlets in Morocco. This role involves visiting stores or engaging with services anonymously to assess service...
- ...aventure passionnante. Description du poste Vous souhaitez rejoindre une entreprise dynamique et offrir un service client de qualité ? JYSK recrute un Customer Service Supporter pour renforcer son équipe et assurer une expérience client exceptionnelle. En tant que...
- ...Taakomschrijving FOUNDEVER is op zoek naar gemotiveerde customer contact agents voor een gerenommeerd telecommunicatiebedrijf.... ...contact organisatie. Noem ons een callcenter noem ons een customer service center: het maakt ons niet zoveel uit. Wij vinden het gaaf om onze...
- ...team! In this role, you will be responsible for building for the services that power the data infrastructure of Autodesk's existing and... ...way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world....
- ...Job description As a Customer Care Agent you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions complaints requests for advice and support; technical support request level 1) As customer service...
- ...systems). This role is responsible for incident management , service coordination , and user satisfaction , while supporting... ...incident logs and knowledge base in line with ITIL standards. Customer Engagement & Service Coordination Act as the SPOC for all...
- ...Sketch, or Adobe XD designs into responsive layouts Develop custom interactions, animations, and CMS-driven content using Webflow... ...and campaigns Integrate Webflow with third-party tools and services, such as analytics, CRM, or e-commerce platforms Requirements...
- ...within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent Required Experience: Unclear Seniority...
- ...within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Education High school diploma or equivalent Required Experience: Unclear Seniority...
- Beschreibung der Stelle Unser multinationales Unternehmen stellt Kundendienstmitarbeiter ein die im Auftrag eines unserer Kunden Anrufe entgegennehmen. Ihre Aufgaben sind wie folgt: Sicherstellen dass die Anrufe und E-Mails der Kunden ordnungsgemäß bearbeitet...
- ...is op de Belgische markt gaan wij op zoek naar Nederlandstalige Customer Advisors!! Je komt terecht in een bedrijf van Belgische origine... ...afhandeling en opvolging en biedt de klanten een service van hoge kwaliteit. Je krijgt complexe vragen voorgeschoteld en...
- ...manage and grow relationships with existing customers, while also driving systematic lead... ...development. This role is critical to ensuring customer retention, recurring revenue growth,... ...(Sales, Customer Support, Professional Services, Finance, and Revenue Operations) to...
- ...and explore the ruins scattered throughout its many cities. About the company: This customer is one of the world's leading security companies! They offer protection services and technical support for all internet-connected devices in more than 25 countries....
- ...poste Handle inbound calls from business customers Provide accurate information and professional assistance Identify customer needs and propose suitable solutions... ...written) Previous experience in customer service or call center is an asset Strong listening...
- ...Descriptif du poste Descriptif du poste• Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims). • Analyze the customer's request and offer an appropriate solution. • Take charge of the customer's...
- ...Descriptif du poste TELUS Digital is hiring agents for customer support. It's a bilingual (French AND English) position for the Canadian market. You'll have to handle inbound and outbound calls to ensure customer satisfaction. Profil Recherché We're looking...
- ...financial needs and provide tailored advice on bank products and services. Recommend appropriate banking solutions such as chequing and... ...exceed individual and team performance objectives, including customer satisfaction, advisory targets, and service quality metrics....
- ...calls from French and English-speaking customers. • Handling order-related queries (placing... ..., cancelling). • Providing personalised customer support throughout the order cycle. •... ...Good knowledge of telecoms products or services (boxes, SIM cards, subscriptions, etc.)....
- ...As a Bilingual Customer Care Agent you will manage incoming calls and emails in both English and French ensuring an exceptional customer... ...with professionalism empathy and efficiency. As customer service is central to our companys success you will play a key role in...
- ...Summary of the Role As a Social-First Customer Care Specialist you will be the first point of contact for users across social channels... ...and document outcomes clearly Supporting common customer service needs including: Account and login support Subscription billing...
- Description and Requirements Our Trilingual Corporate Customer Service Associates are organized, innovative and proactive, always willing to provide corporate assistance to our clients in English or French, solving doubts and providing accurate...
- ...Join a leading global outsourcing and customer service company based in Morocco, known for providing exceptional customer experience solutions across various industries. With a strong presence in over a dozen countries, this dynamic company offers a collaborative work...
- ...Job Description Notre multinationale recrute des chargé(e)s de clientèle pour le service clientèle Au sein d'une équipe jeune et dynamique vous aurez pour mission: Conseiller et recommander aux clients les forfaits et les plans qui conviennent le mieux à leurs...
MAD 6500 per month
...Descriptif du poste Answer calls, emails from English-speaking customers. Provide clear, professional, and friendly support.... ...é Fluent English with a UK/British accent (essential). Customer service or call center experience is a plus. Good communication, patience...- ...Responsibilities: Update and utilize our proprietary, customized Salesforce CRM to track relationships Engage social media platforms, including X, Facebook, Instagram, LinkedIn, Pinterest Create content for our social media platforms Writing newsletters and...
- ...couscous, or sipping mint tea with a view of the ocean. Your Moroccan dream starts here! &##127796;☕. &##127775; Your Role: The Customer Hero You’ll be the friendly voice our customers love to hear! Working from our modern offices, you will: Delight Customers:...
Emploi Customer service Maroc
1 898 offres d'emploi