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- ...focused, high-volume environment. Internal service levels require a high level of first... ...Responsibilities: Requests using the incident management and request handling processes. Issues... ...), demonstrated understanding of Service Desk and service delivery, and ability to...
- ...talent can thrive and grow.W e a re looking for a Technical Service Manager who will be a liaison between customer and technical team. The... ...where you need to escalate to the development team follow help desk workflows Requirements ~4 to 5 years of experience in...
- ...Nous recherchons pour le compte d'un organisme de crédit, basé à Casablanca, un Consultant Service Manager, faisant partie des équipes du centre d’assistance G2I, au sein de la Direction Organisation, Systèmes d’information & Transformation. M issions principales...
- ...Nous recherchons pour le compte d'une filiale d'une banque un Service Delivery Manager (SDM). Missions Principales: Assurer le déploiement des services infrastructure et de piloter le contrat dont il a la responsabilité. Définir les indicateurs et veiller à...
- ...Nous sommes à la recherche pour le compte d'une filiale d'une banque internationale, un Integration Service Manager. Activités principales: Prendre en compte les nouvelles applications, s’assurer que leur niveau d’exploitabilité est adéquat au long de leur vie, organiser...
- ...Nous recherchons pour le compte d'une filiale d'une banque internationale, basée à Casablanca, un Intégration Service Manager Profil recherché: Les missions de l'ISM sont orientées autour de la vie des applications. Au sein du BT, l’ISM détient la connaissance de...
- ...our team in Morocco. We are seeking to hire bilingual Customer Service Specialists with a sales focus. The Customer service and sales... ..., computer environment with strong organizational and time management skills. Proven problem-solving skills and technical aptitude...
- ...the planet. Job Summary We are currently looking for a Service Engineer - Processing , who will coordinate and execute... ...Morocco, Taroudant. This role will report to the Services Delivery Manager for Maghreb. What you will do Execute Installation, commissioning...
- ...nous sommes en quête de talents motivés pour nous accompagner dans cette aventure passionnante. Job Description Customer service team leader - JYSK Morocco JYSK ouvre ses portes au Maroc et recherche un Customer service team leader expérimenté pour...
- ...compliant workspace for employees. Your background in facilities management and HSE will guide you to our secure and efficient work... ...Coordinate with vendors and contractors for maintenance, repairs, and service needs, ensuring timely and quality delivery. Assist in...
- Descriptif du poste Gestion Stratégique : Analyse des performances de campagne et recommandations d'optimisation Suivi des KPI et analyse des tendances sur tous les programmes de rétention Mesure du ROI et validation des études de cas Gestion de la relation ...
- ...Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Job Type: Full Time Work Place: Onsite Location...
- ...pour le compte d'une filiale d'une banque, un Gestionnaire de Service rattaché au Département Partenaires et Services, dont les missions... ...(Langage C), Outils bureautiques … Capacités de management, de négociation et d’adaptation aux innovations. Rigoureux,...
- ...Join a leading global outsourcing and customer service company based in Morocco, known for providing exceptional customer experience... ...centric approach. Responsibilities Reporting to the team manager, their main tasks include the following: Handling inbound customer...
- ...Descriptif du poste We are looking for motivated and customer-oriented Customer Service Representatives to join our inbound call center team. You will be the first point of contact for our clients, handling inquiries related to international shipments, tracking, and...
- ...Meticulously registers every contact in a CRM system. Expert level in the field of DPD products and services. Benefits: A professional environment with Belgian management and Belgian-Moroccan management. A competitive salary supplemented with bonuses....
- ...We are hiring a Deputy Production Manager with a deep focus on digital transformation and systems integration . This role is ideal for a tech-savvy operations professional with hands-on experience in ERP, MES, and MRP system implementation and optimization, preferably...
- ...transport applications combined with an extensive product-related service offering. Scania is also a leading provider of industrial and... ...relations) related to heavy vehicles. Reporting to top management, you will be responsible for operational performance, customer...
MAD 6000 per month
...Descriptif du poste Vous avez des expériences réussies dans le secteur des centres d'appels en service client. Vous adorez les challenges et aimez le contact clients. Vous serez amenés à traiter les réclamations clients et apporter des solutions en fonction du besoin...- ...Description du poste Nous cherchons un(e) Customer Operations Manager disposant d’une solide expérience dans l’encadrement et l’... ...de problèmes et gestion de situations complexes ; Sens du service client et orientation résultats ; Aptitude à piloter le changement...