Les résultats de la recherche: 5 offres d'emploi
...Reporting
Use email, slack and teamwork.com for project messages, to-dos, files and milestones
Use Sirportly (Similar to Zendesk) Ticket System for support inquiries
Weekly status meeting, bi -weekly scrum meetings mandatory to attend (12pm EST on Mondays and...
...pipelines with Github.
# Maintain and improve our internal management systems .
# Respond to IT incidents and requests through Zendesk to ensure minimal downtime and loss.
# Enhance security infrastructure by using Okta for secure Identity management.
# Document...
...conversationally fluent. Experience of at least 1 year in a customer contact center environment, supporting United States customers. Knowledge of ZenDesk a plus. Prior experience using CRM and VoIP software is a plus, knowledge of Google Suite is preferred. Computer, laptop or desktop...
...Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It’s well-...
...depending on the availability of team members.
Responsibilities:
Log in and be online during your entire shift
Work with Zendesk and Slack to communicate with customers and teammates
Help customers with technical, billing and onboarding issues...
Travail à distance