Administration Support-Board

Esprinet es una empresa multinacional que cotiza en la Bolsa de Milán líder en el sur de Europa (Italia, España y Portugal) en la distribución “business-to-business” de Tecnologías de la Información y Electrónica de Consumo a reseller IT, VAR, System Integrator, tiendas especialistas, retailer y e-commerce con más de 1.700 empleados, 31.000 clientes, 650 fabricantes y 17 tiendas Cash & Carry (Esprivillage) con 4,7 billones de facturación. Somos más que un distribuidor de productos. Somos un verdadero hub de servicios capaz de posibilitar el uso de la tecnología. Nuestra visión es simplificar y potenciar la vida de personas y organizaciones, hacia experiencias tecnológicas sin límites.

DESCRIPCIÓN DE LA COMPAÑÍA

V-Valley es el negocio de Advanced Solutions perteneciente al Grupo Esprinet, mayorista TIC número 1 del Sur de Europa. Ofrecemos una propuesta de XaaS de última generación y seleccionamos e introducimos al mercado las mejores soluciones para ayudar a las compañías en el crecimiento tecnológico y su transformación digital. V-Valley aspira a convertirse en el distribuidor de referencia del mercado de Advanced Solutions, gracias a una amplia gama de tecnologías que se ofrecen en modelos on-premise o como servicio, una organización altamente especializada y un extenso conjunto de servicios a disposición de los players del sector. Enhancing Your Business es el payoff que resume la misión de la compañía y que tiene como objetivo acompañar a los clientes a potenciar, aún más, sus proyectos de transformación digital dirigidos a clientes finales y Administraciones Públicas. V-Valley combina la experiencia de una multinacional, con la agilidad y el conocimiento del mercado local, para atender de manera eficiente y personalizada a sus partners. V-Valley es una empresa del Grupo Esprinet, distribuidor líder en el Sur de Europa y entre los diez primeros a nivel mundial, cotiza en la Bolsa de Italia con una facturación de 4.700 millones de euros en 2021, 31.000 clientes activos, 650 marcas en su portfolio y más de 1.700 empleados. We are looking for a highly organized and detail-oriented Administration & Operations Officer to support the day-to-day administrative and operational activities of our Casablanca office. The successful candidate will be responsible for import processes, invoicing controls, contract follow-up, customer master data management, and administrative support related to VAT documentation and compliance. Key Responsibilities 1. Import Process Management

• Coordinate and monitor import operations with freight forwarders, customs brokers, and internal stakeholders.
• Ensure all import documentation is complete, accurate, and properly archived.
• Follow up on customs clearance procedures and shipment arrivals.

2. Invoicing and Delivery Reviews

• Review customer invoices and delivery documentation to ensure accuracy and compliance.
• Reconcile discrepancies between orders, deliveries, and invoices.
• Liaise with Sales, Logistics, and Finance teams to resolve operational issues.

3. Documentation, Archiving and VAT Support

• Manage physical and digital archiving of company documentation.
• Handle document digitalization and filing processes.
• Prepare, organize, and maintain supporting documentation required for VAT refund and tax authority requests.
• Support administrative claim and compliance processes.

4. Customer Contract Follow-up * Monitor the validity and completeness of customer agreements. * Ensure proper filing and tracking of:

• Terms & Conditions (T&C)
• Payment Conventions
• Distribution Agreements
• Rebate/Rappel Agreements
• Coordinate contract updates and signature follow-ups when required.

5. Customer Master Data Management

• Create and maintain customer records in SAP.
• Verify onboarding documentation and compliance requirements.
• Ensure accuracy and completeness of master data information.

Required Qualifications Education * Bachelor's Degree (or equivalent) in:

• Business Administration
• Management
• International Trade
• Finance
• Economics or a related field

Technical Skills

• SAP (mandatory)
• Advanced/Intermediate Microsoft Excel (mandatory)
• Pivot Tables
• Lookup functions (VLOOKUP/XLOOKUP)
• Data analysis and reporting
• Good understanding of invoicing and administrative processes.
• Knowledge of import documentation and contract administration is an asset.

Languages

• French: Fluent (mandatory)
• English: Professional working proficiency (mandatory)
• Arabic
• Spanish is a plus.

Personal Competencies

• Strong organizational and administrative skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Proactive and solution-oriented mindset.
• Excellent communication and teamwork skills.
• Ability to work independently while maintaining strong collaboration with other departments.

Position Overview We are looking for a highly organized and detail-oriented Administration & Operations Officer to support the day-to-day administrative and operational activities of our Casablanca office. The successful candidate will be responsible for import processes, invoicing controls, contract follow-up, customer master data management, and administrative support related to VAT documentation and compliance. Key Responsibilities 1. Import Process Management

• Coordinate and monitor import operations with freight forwarders, customs brokers, and internal stakeholders.

2. Invoicing and Delivery Reviews

• Review customer invoices and delivery documentation to ensure accuracy and compliance
• Reconcile discrepancies between orders, deliveries, and invoices.

3. Documentation, Archiving and VAT Support

• Manage physical and digital archiving of company documentation.
• Handle document digitalization and filing processes.
• Prepare, organize, and maintain supporting documentation required for VAT refund and tax authority requests.
• Support administrative claim and compliance processes.

4. Customer Contract Follow-up * Monitor the validity and completeness of customer agreements. * Ensure proper filing and tracking of:

• Terms & Conditions (T&C)
• Payment Conventions
• Distribution Agreements
• Rebate/Rappel Agreements
• Coordinate contract updates and signature follow-ups when required.

5. Customer Master Data Management

• Create and maintain customer records in SAP.
• Verify onboarding documentation and compliance requirements.
• Ensure accuracy and completeness of master data information.

Required Qualifications Education * Bachelor's Degree (or equivalent) in:

• Business Administration
• Management
• International Trade
• Finance
• Economics or a related field

Experience

• Previous experience (1-3 years preferred) in administrative, finance, operations, or back-office functions.
• Experience in an international business, distribution, logistics, or import/export environment is a strong advantage.

Technical Skills

• SAP (mandatory)
• Advanced/Intermediate Microsoft Excel (mandatory)
• Pivot Tables
• Lookup functions (VLOOKUP/XLOOKUP)
• Data analysis and reporting
• Good understanding of invoicing and administrative processes.
• Knowledge of import documentation and contract administration is an asset.

Languages

• French: Fluent (mandatory)
• English: Professional working proficiency (mandatory)
• Arabic
• Spanish is a plus.

Personal Competencies

• Strong organizational and administrative skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Proactive and solution-oriented mindset.
• Excellent communication and teamwork skills.
• Ability to work independently while maintaining strong collaboration with other departments.