Are you a Bilingual English + French/Arabic customer support agent? This might be the job for you
Hytech
Descriptif du poste
Provide front-line support to our customers via live chats, phones, and email.
Answering queries and resolving client issues regarding our products, platforms, and promotion.
Address customer feedback as well as complaints professionally.
Record and update customer data and other relevant information when necessary.
Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.
Profil Recherché
Minimum 1 year experience in customer support
Strong bilingual language proficiency in English + French/Arabic
Must be willing to work on a 24/7 rotating shift schedule, including weekends and public holidays, based on business and operational needs.
L'offre d'emploi a été publiée 19 days ago
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